Ordering a vinyl banner online can be challenging. We're here to help! With every order we will assign a customer service rep to guide you through the process, manage your order to ensure on time delivery, and answer any questions you may have. You receive the personal attention you deserve and a point of contact throughout the entire ordering process from the estimate to design, right on through to the finishing and shipping! You'll also receive a tracking notification when your order is ready to ship. Regardless of which method you use below to place your ordrer, you will have a professional customer service rep helping you through every step of the way to ensure a perfect print on every job and assuring your deadlines are met! That's the Easy Order Banners difference......we care!
Order your vinyl banner or sign today in a way that fits your busy schedule:
1. Online (see “how to order online” below)
2. Email us firstname.lastname@example.org
3. Call us 800-920-9527
4. Live Chat
5. Text 267-687-0594
6. Fax 267-244-1056
How to order online:
Step1: Choose your product
Step2: Build your product configuration by choosing: qty, dimensions, print resolution, mounting options, and design options
Step 3: Click “add to cart” and create an account or login
Step 4: Upload your art file(s) or choose “I’ll upload later” (if we are doing the design for you). You can upload as many files as you need to, but ideally you should upload only one print file per line item. You will repeat this step for each new product you add to cart.
Step 5: If adding more products choose “return to catalog” and repeat prior steps. Complete the order process and checkout online using Visa, MC, Discover, or Pay Pal (sorry, Amex is not accepted at this time). Print a copy of the receipt for your records
Step 6: Keep an eye out for email alerts with order status updates (you will be required to approve the final proof prior to going to production). Proofs are usually uploaded/emailed within 24 hours usually.
Artwork: Our website does not offer online design because, unlike so many of our online competitors, we have UNLIMITED banner sizes and mounting options available, not preset dimensions. We have a professional design team available to answer questions and create professional text and graphic designs when needed. If you need design help, please contact us first or if ordering online, be sure to check off which design service you need (“Text Only” or “Full Graphic Design”). Once we receive your order, we will contact you to go over the design details. If you are providing your own artwork, having your artwork in order makes the process so much smoother. Please visit our art spec page prior to uploading your art. We will proof your file to ensure accuracy and a quality print.
Proofing: All proofing is done by a professional graphic designer and is manually sent to you via email and/or uploaded to your online account. The website does not have an instant proofing feature; it must go through the design dept. We always notify you when the proof is available for viewing. Proofs require customer approval. if you placed an online order, the proof will be uploaded to your online account and an email notification will be sent with a link to the proof along with instructions for how to approve or reject the proof. If your order was offline, your proof will come as an attachment from your customer service representative. Any changes or approvals can simply be replied to the same email chain. Your customer service representative will confirm.
Production: Standard production turn around time is 3-5 business days, plus ship time. We do offer 24 hour and 48 hour rush services for an additional fee. If you have a pressing deadline, the first thing you should do is contact us immediately at 800-920-9527 and have one of our customer service professionals oversee your project to ensure your timeline is met.
If at any time you need assistance, we encourage you to email us, call us at 800-920-9527, or use our live chat for even the smallest of questions! (We are sometimes very busy, especially at peak seasons in the Spring and Fall, so if for any reason you do not get one of our representatives, just leave us a brief message and a way to reach you. We’ll usually return the inquiry within the hour).
Please call us if you have any questions 800-920-9527!